Owners helpful information - Choosing the right vacation rental company!

VillaDirect has delivered and average of over 8,000 retail reservations per year for the last list 4 years - even through the recent downturn. That's retail bookings - not wholesale. The rates you see on our website are the rates we sell for. So many times we hear from new owners that their last company didn't charge enough to guests for their vacation home. VillaDirect can perform a FREE analysis of your property and the rate that we would be able to achieve for you.

All too often, we meet owners who have been with other management companies which looked really cheap when they first joined - only to find that the costs that are not defined "bite them" on the monthly statements.

VillaDirect is clear and defines each and every charge in its comprehensive and plain-English contract documentation. Sure, we charge for the work we do - at the rates provided in advance. We never ''nickel and dime'' a client and can always explain any work order. We even give owners copies of the work orders when/if there's a query.

We regularly gain new clients because our competitors simply don't respond to their owners requests for answers, information or help. So that our owner clients can receive the best communication and response possible when they need something from the company - we employ a team of Owner Liaison representatives, whose job is to be your eyes and ears in the company. Each owner is assigned an Owner Liaison representative as their individual contact. If you need something, their job is to help you get the solution or to find what you need.

VillaDirect welcomes many owners who join us from companies who simply fail to keep their owners informed about what's going on in the industry, how things work, how to get the best return on their investment, or announcing new initiatives.

VillaDirect keeps its owner clients aware of current market changes through regular news items posted on its owner website and also through a library of information which includes competitive website analysis of our top 20 local competitors, informational pieces such as the Pool school, feedback from our guest surveys showing what guests are looking for and what their likes and dislikes are. Our aim is to provide at least one information piece or communication every month. Sometimes we get a little carried away and produce 6 in one month - but usually it's kept to a less demanding schedule for you to read!