Vacation home amenities with VillaDirect
All Orlando vacation homes offered from the VillaDirect Florida office (located just 2 miles from Disney) have standard amenities and facilities provided. Many of the items that you will find in our Disney vacation homes are detailed on the individual property descriptions that you will find on this web site.
We've provided descriptions of the most common amenities that you'll find at the VillaDirect vacation homes, condos and town homes below.
SecurePASS lock system
Over 99% of Orlando vacation rentals from VillaDirect feature the SecurePASS lock system. Developed with a leading lock manufacturer, the SecurePASS lock provides you and your family with a keyless, secure, electronic lock system that has a unique PIN code that only your family can use.
Click on SecurePASS or the image alongside to find out more about this unique benefit only offered through VillaDirect.
FREECALL telephone service
FREECALL telephone service is provided at almost every vacation home managed by VillaDirect. FREECALL provides FREE LOCAL, LONG DISTANCE, and INTERNATIONAL calls to guests. Simply pick up the telephone and dial as you would at home. If you have a teenager - FREECALL will save you lots of money - all other guests will welcome the convenience. Those homes which do not provide FREECALL do not include the service in the amenities list for that property.
For full details of the FREECALL service - click here .
Air conditioning
All VillaDirect Vacation homes in Florida in the Disney area are provided with air conditioning and air heating as a standard amenity.
Guests should note that the normal operating temperature range for air conditioning is central Florida vacation homes is between 74-80 degrees Fahrenheit.
Guests staying at a VillaDirect Orlando vacation home should also note that to ensure the best operating temperature range, the doors and windows of the Vacation home in Florida in which they are staying should be kept closed. A continued failure by a staying guest to keep doors and windows closed during Summer season can easily cause a break-down in the air conditioning, and additional charges may be applied.
Linens and towels
All vacation homes in Florida from VillaDirect are all provided with linens and towels for our guests. An inspection count is performed to ensure that quantities are maintained at or above the required number to provide sufficient for each guest party.
Guests should note that, in keeping with industry norms, all linens and towels are cleaned on premises after the departure of each guest party. Regrettably, there is insufficient time to press/iron linens or towels at vacation homes between guests.
Swimming pool and/or spa pool
Guests staying at a VillaDirect Florida pool homes, and in the majority of the town homes offered will have their own private swimming pool or spa. These private pools are for the enjoyment of our guests and are serviced every week by VillaDirect pool technicians (quite often while your family are at the parks and attractions).
All of the pools and/or spa pools at the Disney vacation homes that VillaDirect rents to guests are optionally heated by either gas or electric heat pumps. For details on the differences, please click on the links. Where pool heat is chargeable, it is clearly noted on your quote, and will also be clearly shown on your booking confirmation. Pool heat is only recommended to guests between October and May each year.
The true test of a clean pool is to see if the water itself is clear. All VillaDirect managed pools are treated with the correct level of chemicals to ensure that the water remains clear and clean for guests. On larger homes, this sometimes means 2 visits per week during the Summer months, as evaporation can alter the chemical balance.
If there is sand or debris on the bottom of the pool, it will be removed on the next service. Sand in the pool or on the deck should not be regarded as a problem by guests. Here in Central Florida, there is always building and road improvement in progress, and air-borne sand is blown or washed (by rain) on to the pool screen enclosures and on to the pool and deck on a daily basis. Bugs and geckos are a part of daily life here in Florida. At certain times of year, it becomes impossible to maintain a pool that is totally free of bugs. Fortunately, they drop to the bottom of the pool and are filtered through the pool drain.
Guests staying at a VillaDirect managed condominium apartment or town home without a private pool will enjoy the benefit of a community pool at the clubhouse. All vacation condos and town homes offered by VillaDirect are located on gated resorts or communities with a clubhouse and community pool.
Cutlery, crockery, pots and pans
Each of the Orlando vacation homes that we offer to guests is completely furnished and equipped to help you to enjoy your vacation without the need to pack everything when you come to visit Walt Disney World and the theme parks here in Orlando, Florida. All kitchens at vacation homes, condos and town homes are equipped with a suitable quantity of knives, forks, spoons, cups, plates, bowls, glasses, tumblers, pots and pans for cooking.
Guests should note that VillaDirect recommends a level of pots and pans to its property owners, but occasionally, the vacation home in which you are staying may not have enough for your needs. If you need additional pots and pans to make family meals during your stay, we always have replacement units available at our offices, and you are welcome to collect them. Regrettably, we are unable to guarantee the quantity of pots and pans that will be available for your stay.
Guests should note that such cutlery, crockery, pots and pans as are provided are cleaned in a dishwasher on the premises, and may not be sterilized.
Standard equipment
All Disney vacation homes offered by VillaDirect are provided with a standard level of kitchen appliances such as cooker, stove, range, microwave, refrigerator, dishwasher, garbage disposal, coffee maker, kettle, washer, dryer, iron and board. Many also have additional items such as mixer, hairdryers, dehumidifiers, water softeners or purifier filters.
Guests should expect that the vacation home at which they stay will have the standard items provided. If you want additional items, these can be provided through our guest services team, who will be happy to source them for you and provide a cost.
Occasionally, even the best maintained homes will suffer from an appliance that fails. Wherever possible, the company will repair or replace an appliance that is broken, or offer you the use of another appliance during your stay.
Games rooms
Over 50% of the Florida vacation homes offered by VillaDirect are provided with a games room for our guests enjoyment. Where a games room is provided at one of the Florida pool homes that we offer, then it will be located in either the garage or in a loft area. Guests must ensure that children are supervised at all times while in the games room. Injury to guests is entirely at the risk of the guest, and the company cannot be held liable for damages caused by the use of the equipment. Any damage caused by the guest to the games room equipment is not covered under the Accidental Damage Waiver. If the equipment in a games room is damaged or has missing parts (cue tips or dart flights/darts), spares or replacement can be collected or purchased from the VillaDirect office.
PLEASE NOTE: All game room equipment is inspected for damage after a guests departure. Guests staying at a Vacation home in Florida offered by VillaDirect must notify the company within 1 working day of their arrival of any damage found or breakage. Failure to do so will likely result in additional charges to your credit card.
Pool heating
Gas heat pumps are more efficient at heating the water of pools and spas in all temperature ranges. Typically, a swimming pool at a Vacation home in Florida that is heated by a gas heat pump will heat to the operating temperature (75-85 degrees Fahrenheit) within 1 day. Spa pools will warm to their operating temperature within 15 minutes. Guests should note that on vacation homes offered with gas heated pools, the pool heat charge is higher than on electrically heated units as the fuel costs are higher.
Electrically heated pumps will warm a pool on a Florida pool home to the operating temperature of 75-85 degrees Fahrenheit in 24-48 hours - depending upon the ambient air temperature. Please note that electrical pool heaters utilize a heat exchange pump. If the outside temperature at your vacation home drops below 55 degrees Fahrenheit, then the pool heater will not operate, and the pool will not be heated. If the overnight temperature drops below 50, the pool may not be able to return to the operating temperature range during the following day. In such a case, the money that you were charged for pool heat (only) for that day will be refunded on request. A display showing the daily temperature high and low is available at the VillaDirect office for guests during pool heat season.
Guests should also note that spa pools provided on vacation homes with electric heat pumps are not hot-tubs, and are not always designed to heat higher than the temperature of the pool. If a guest specifically wishes to have a hot-tub, then they should select a vacation home from our range that have a gas heater and spa pool.
All VillaDirect guests should note that pool heat cannot be guaranteed, as sometimes mechanical devices fail, or environmental factors will not allow the pools to be heated. Guests must notify the company of failure of pool heat on the day, so that the temperature or the equipment can be checked by personnel. In the event that pool heat purchased by the guest fails to heat the pool to the specified temperature range between 75-85 degrees Fahrenheit, VillaDirect will refund the pool heat for the days it is not provided on request. Guests who book their vacation rental through the owner will need to contact the owner for clarification of the owners policy on pool heating.
All services and amenities are subject to the service levels in force as detailed in the terms and conditions of rental which can be viewed by clicking here .
Regrettably, the company cannot be responsible for the availability of facilities provided by the community or resort at which you will be staying, as these are outside of the company's control.
