Vacation Rental Services For Your Guests
Leave the hospitality to VillaDirect and relax
Generating revenue is an important part of owning a vacation home. The best way to do this is to create repeat business. We do this by ensuring that guests have a fantastic time during their stay. When you’re a VillaDirect homeowner, you can leave the hospitality to us. At no extra cost to you, the guests that stay in your rental property enjoy access to a host of vacation rental services including…
Free concierge services
We want our guests to spend less time planning their vacation, and more time enjoying it. One of our most popular vacation rental services is our no-cost vacation concierge. Our guests (and yours) can make dinner reservations, book a spa day, buy attraction tickets or reserve a rental car. They can also generate a complete trip itinerary and schedule a variety of other activities.
Special occasion/Event planning
Many travelers take a vacation to mark some of life’s most special occasions. At our vacation home rental agency we love to help our guests prepare for such events. From 5th birthday parties to 50th anniversaries our team goes above and beyond to help turn those special moments into memories that last a lifetime.
We want all VillaDirect guests to maximize their vacation time. Because of this, our check-in process is quick and easy. Visitors stop by our centrally located Guest Services center to check in, receive their welcome packet and receive their unique door key code. Once it comes time to leave, our guests simply walk out the front door of your home, and they’re done. Our SecurePASS locking system automatically locks your home and generates a new key code, so there’s no need for guests to return to our offices to check out.
Almost every guest that stays at the properties we manage comes here for the theme parks and attractions. We want all guests to avoid the scams and fraud that lead to problems at the park gates. Unfortunately, many guests still buy tickets from scalpers and discounters at the gas stations. They often find that the tickets are worthless when they arrive at the theme park.
VillaDirect is an authorized retailer of tickets for ALL of the theme parks and attractions in the Orlando area. Our Orlando theme park attraction tickets are therefore discounted and fully authorized. Send your guests to our Welcome Center during their stay to get the most from their visit!
Baby/Toddler equipment rentals
We understand that bringing bulky baby equipment on vacation sometimes isn’t possible or practical, which is VillaDirect provides families with one of our most popular vacation rental services: baby and toddler equipment rentals. You can rent everything from cribs to car seats, all at affordable rates.
Orlando car rentals
Our Orlando car rental services provided by Enterprise Rent-A-Car, with on-site airport pick-up and drop-off locations at all major airports. We can reserve a rental vehicle for your guests, so it will be ready and waiting when they arrive.
Wheelchair and mobility equipment
These Mobility Equipment rental services provide our guests the freedom and flexibility to get around easily on vacation – without costly shipping and baggage excess fees, or the need to wait in line to rent a chair. Our service also provides specialized medical equipment such as respirators and oxygen concentration devices to aid you during your stay with us. All of our rental equipment is clean, sanitized, comfortable and professionally maintained – and ready for you on your arrival.
7-Day guest helpline
During their stay, all VillaDirect guests enjoy access to our 7-day a week guest services helpline, which they can use to request information, utilize our concierge services or inform us of any questions or concerns regarding your home. The guest helpline can also be used to request other vacation rental services like equipment rentals or reserve a rental car.