VillaDirect provides All-In-One owner services
At VillaDirect, we pride ourselves in offering our owner clients the absolute most for their money. We provide comprehensive property management, meaning that when you’re a VillaDirect homeowner, you are completely covered by our All-In-One Owner Services.
From standard property care and maintenance to industry-leading guest service and rental marketing, our owners enjoy a variety of services. These make owning a vacation home a stress-free experience for VillaDirect customers. Below, you can learn more about the perks of All-In-One Owner Services and Property management from VillaDirect.
1st class property care
VillaDirect employs a dedicated in-house property care team comprised of professional housekeepers, pool cleaners, inspectors, landscapers and field service technicians. All of them share the common goal of protecting your investment. Furthermore, they keep your home in perfect order for you, your family and your rental guests. As a result of this approach we can deliver All-In-One Owner Services to our clients. The services performed by our property care team include but are not limited to:
- Regular housekeeping and cleaning (dusting, vacuuming, linen replenishment).
- Home inspection before and after each guest stay.
- Regular and inclusive home maintenance (light bulbs, smoke detector batteries, annual AC service, monthly AC filter replacement).
- Exterior pressure washing and pool cleaning.
- Optional landscaping, irrigation and tree trimming.
- Pest control.
- Licensed contractor services when needed.
VillaDirect provides comprehensive property management services, including the management of utilities and other costs associated with running your home. As one of our inclusive owner services, our accounting department establishes a rolling expense account, supplemented by your rental income, through which your utility bills are paid.
All expenses paid are shown on your detailed monthly statement, so you know exactly where your money is going. There is no additional charge for this service on our traditional management agreements. VillaDirect deals with the day-to-day responsibilities of operating your investment home, so that you don’t have to worry.
Industry leading marketing
At VillaDirect, it is our mission to maximize your return-on-investment, ensure your property enjoys maximum possible exposure, and to deliver guests to your vacation rental on a consistent basis. It’s an integral part of our All-In-One Owner Services. We accomplish this via a multi-channel marketing approach which includes:
- Online vacation rental listing(s) on world-leading sites like Homeaway, AirBnB, VRBO, Dwellable, Expedia and others
- Online vacation rental listing(s) on the VillaDirect website.
- Promotion via high-traffic social media channels, and other digital and print mediums.
- Professional high-resolution photo shoots of your home and community.
- Regular posts to our 60,000-plus Facebook and Twitter followers with promotional offers and news.
- Regular newsletters and promotional offers to over 60,000 e-mail subscribers.
Personal Client Relations Representative
It’s our priority to keep you informed regarding your vacation property. This is why each VillaDirect homeowner has a personal Client Relations representative, who serves as their connection to all of VillaDirect’s various departments. Whether you have a question about home care, billing, reservations, or anything else, your Client Relations representative will be ready and waiting to assist you.
Monthly financial services
- Clear, concise and accurate monthly and annual statements with a breakdown of your income and expenses.
- Fraud protection.
One of the most important aspects of bringing guests back to your home is ensuring they have a fantastic time during their stay. For this reason one of the All-In-One Owner Services we are proud to provide is delivered by a Guest Service team rivaling that of many upscale resorts.
Our Guest Service Team is on call 7 days a week, ready to respond to any and all guest inquiries.
From booking to check out, we go the extra mile to meet each guest’s unique needs and ensure they have everything necessary for the perfect stay while in your home.