Why Choose VillaDirect?
Why we’re the best choice
So why choose VillaDirect to care for your vacation rental in Orlando? Since 1998, VillaDirect has provided industry-leading service to both our owners and guests. Since our inception, over 500,000 guests have chosen VillaDirect to make their vacation dreams a reality. Hundreds of home owners from around the globe have trusted us to maintain, protect and market their most valuable investment. So why choose VillaDirect?…. because we’re the best… and we can show you how!
We are also accredited by the Better Business Bureau. VillaDirect is also a member of the Vacation Rental Managers Association. Finally, VillaDirect is also a Disney Vacation Rental Home Connection partner company, which means that…
> Each of our homes is subject to regular quality and cleanliness inspections by Disney
> Each of our properties must enjoy close proximity to Walt Disney World® Resort
> Our guests enjoy access to a trusted, authorized Walt Disney World® Ticket Seller
1st class property care services
Unlike many property management companies who rely on contractors to perform property services, we have an in-house property care team. Their sole responsibility is managing your investment and keeping it perfect order for you, your family and your rental guests. Our property care team includes professional housekeeping staff, pool cleaners, landscapers, a maintenance team and home inspectors. Each is committed to providing the highest levels of quality and service to our home owners.
Industry leading marketing
VillaDirect’s team of marketing professionals delivers a multi-channel marketing plan which includes digital, print and social media marketing initiatives. The team also creates a personalized listing for each homeowner’s property. These listings appear on multiple channels. We show our homes on several of the world’s largest property listing channels including HomeAway, AirBnB, VRBO, Abritel and more. We also update our channel listings regularly to ensure that your property enjoys maximum exposure and reaches millions of potential renters.
Proven and effective sales strategy
Our multi-faceted marketing initiatives bring in travelers from around the world. As a result, our experienced reservations team is available 7 days a week so the guest can find the right home to suit their needs. VillaDirect’s reservations team has a proven track record of turning interested travelers into happy renters and has a vested interest in each guest. Our team guides renters through the process of finding the ideal vacation home. They also secure vacation necessities like rental cars and attraction tickets to ensure every detail is in place for the perfect stay.
Personalized owner relations
Each VillaDirect homeowner has a personal Owner Liaison that serves as their connection to all of VillaDirect’s various departments. Whether you have a question about home care, billing, reservations, or anything else, your Owner Liaison will be ready and waiting to assist you.
Top-notch guest service available to owners
VillaDirect employs a Guest Service team rivaling that of many upscale resorts. Our Guest Service Team is on call 7 days a week, ready to respond to any and all guest inquiries. From booking to check out, we go the extra mile to meet each guest’s unique needs and ensure they have everything necessary for the perfect stay while in your home.