Contact VillaDirect… The many ways you can get in touch
Guests are welcome to contact VillaDirect at any time of the day, 365 days of the year. During office hours, our experienced personnel will answer any question you may have promptly and clearly. If you’re calling outside of our normal hours, then our on-call service will happily answer questions. If they can’t – they’ll get one of our on-call team to call you back with an answer or to help you.
Our office in Celebration, Florida is centrally located near all of the vacation homes that we offer. Walt Disney World® Resort, Universal Studios® Florida, SeaWorld® Orlando, and many other area attractions are also close by. Our Guest Service Welcome Center is open to guests 7 days per week from 9:00 AM through 6:00 PM. During office hours is the best time to contact our team. If you call outside office hours, follow the instructions on the after hours voicemail, and you will be put through to our out-of-hours service. In an emergency they’ll call us to get one of our on-call team to call you.
Welcome Center: 8132 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747
Call TOLL FREE (877) 259-9908 (TOLL FREE from inside the USA) – 407-397-1210 (from outside the USA)
Opening hours: Monday-Sunday: 9:00 am- 6:00 pm