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Orlando Guest services

Orlando Guest Services

Reservations hotline: 1 (407) 397-9818 – Guest Services and general 1 (407) 397-1210

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Mon-Sun 9:00am-7:00pm


FREE Help and Guidance from our Orlando Guest Services Team

VillaDirect strives to make your dream vacation come true with our Orlando Guest Services team. That means providing industry-leading service to you – our guests. Our offices are open, and the team is available seven days a week. They’re ready to help you check in, plan your vacation, find attraction tickets, make area reservations, and more.

Concierge Services

We want you to spend less time planning your vacation and more time enjoying it. Using our FREE concierge services, you can generate a complete trip itinerary, schedule your vacation activities, and find everything you need. So you can enjoy the perfect vacation getaway without stress.

Rental Services

Let VillaDirect help provide you with all of your vacation necessities. We have a wide selection of rental options to help minimize what you must pack. Items such as mobility equipment, baby and toddler equipment, and even your car rental can be arranged. All these services make life easier because they are ready and waiting upon arrival. In addition, you can spread the cost of your vacation by using our Lay Away & Stay installment option when you book!

Vacation Planning

Get the most out of your trip by talking with one of the VillaDirect vacation planners. Each of our knowledgeable associates can help you determine which theme park tickets are best for your family, which areas to visit, and give you advice on planning your Florida vacation. We’re all “locals” at VillaDirect, and we know which parks and attractions offer families the best “bang for your buck” and some of the secrets to making the most of your vacation budget. So make the most of us – this FREE service is there for you and your family to make the most of your visit to Orlando.

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