Guest services

Guest Services

Guest services: (866) 934-9177 (US and Canada) - 001 (407) 397 1210 (International)

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VillaDirect—Award-winning guest services

VillaDirect aims to make dream vacations come true, and that means providing industry-leading service to our guests. Our Guest Services team is on-hand seven days a week, ready to help you check-in, plan your vacation, find attraction tickets, make area reservations and more.


Concierge Services

We want you to spend less time planning your vacation, and more time enjoying it. Using our no-cost concierge services, you can generate a complete trip itinerary, schedule a variety of vacation activities and find everything you need for the perfect vacation getaway.
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Rental Services

Let VillaDirect help provide you with all of your vacation necessities. We have a wide selection of rental options to help you minimize what you have to pack.  Items such as mobility equipment, child carriers, and even your car can be rented through VillaDirect so that it’s ready and waiting  upon arrival.

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Vacation Planning

Get the most out of your trip by speaking to one of the VillaDirect vacation planners. Our knowledgeable associates can help you determine which theme park tickets are best for your family, which areas to visit, and give you advice on planning your Florida vacation.
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