Orlando Guest services

Orlando Guest Services

Guest services: (866) 934-9177 (US and Canada) - 001 (407) 397 1210 (International)

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Mon-Sun 9:00am-7:00pm

FREE help and guidance for you and your family while on vacation

VillaDirect strives to make your dream vacation come true. That means providing industry-leading service to you – our guests. Our offices are open and the team available seven days a week. They’re ready to help you check-in, plan your vacation, find attraction tickets, make area reservations and more.

VillaDirect vacation homes - Award winning Orlando guest services.

Concierge Services

We want you to spend less time planning your vacation and more time enjoying it. Using our FREE concierge services, you can generate a complete trip itinerary, schedule your vacation activities and find everything you need. So you can enjoy the perfect vacation getaway without stress.

VillaDirect vacation homes - Award winning Orlando guest services.

Rental Services

Let VillaDirect help provide you with all of your vacation necessities. We have a wide selection of rental options to help you minimize what you have to pack. Items such as mobility equipment, baby and toddler equipment, and even your car rental can be arranged. All these services make life easier because they are ready and waiting  upon arrival. In addition you can spread the cost of your vacation by using our Lay Away & Stay installment option when you book!

VillaDirect vacation homes - Planning your vacation is easier with our Guest Services team.

Vacation Planning

Get the most out of your trip by talking with one of the VillaDirect vacation planners. Each of our knowledgeable associates can help you determine which theme park tickets are best for your family, which areas to visit, and give you advice on planning your Florida vacation. We’re all “locals” at VillaDirect, and we know which parks and attractions offer families the best “bang for your buck” and some of the secrets to making the most of your vacation budget. So make the most of us – this FREE service is there for you and your family to make the most of your visit to Orlando.

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