Privacy Policy

VillaDirect respects the privacy of all users who visit any site within the VillaDirect group of companies’ websites. The following privacy policy is maintained and adhered to for any company’s web pages. They have been implemented to demonstrate and enforce our firm commitment to your privacy.

For data protection legislation, the data controller is VillaDirect Management LLC., Suite 200, 1420 Celebration Blvd, Celebration, Florida 34747.

We may collect, hold, and use some of your data. We provide more information about how this works below.

Please read it carefully and ensure that you understand it. If you do not accept and agree with any part of it, please stop using the Website immediately because your continuing use of our Website will be seen as accepting these terms.

Definitions and interpretation

Meanings of phrases within this document:

Data: Any information that a user of the Website provides to us, through quotation forms/panels, contact forms, inquiry forms, our “Contact us” page, or through emailing the Company relating to any person who can be directly or indirectly identified from that information

We/Us/Our/Company: VillaDirect Management LLC., Suite 200, 1420 Celebration Blvd, Celebration, Florida 34747.

You/Your/User: A user of this Website.

The Website: www.villadirect.com

Company information:

If you have any questions about the Website or the use of your data, please get in touch with us in writing at the above address or;

Email: team@villadirect.com

Phone: (407) 397-1210

Users rights

As a user of the Website, you have the following rights:

•   * A right to be informed about our collection and use of personal information

•   * A right of access to the personal information we hold about you

•   * A right to rectification if any personal information we hold about you is inaccurate or incomplete

•   * A right to ask us to delete any data held about you unless we are obliged to retain it for legal reasons

•   * A right to restrict or prevent the processing of your personal information

•   * A right to data portability (obtaining a copy of your data to re-use with another service or organization)

•   * A right to object to using your data for particular purposes.

Data collection

This is information about you that you give us by filling in forms physically or on our Website or by corresponding with us by phone, email, or otherwise. The information you provide us may include your name, address, email address, phone number, identification documents, financial information, or bank account verification information.

You can contact us directly through any of our contact options on the Website.

If you contact us or email us, we will retain the details you provide, including your name, email address, and any other information you give us. You can update your details at any time by contacting us here.

Information we collect from your use of our Website.

With regards to each of your visits to our website, we will automatically collect the following information:

• * Technical information, such as the IP address of your device.

• * We also place ‘cookies’ on your computer or device.

  * We use Google Analytics to understand how the website is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy relating to its analytics service here.

  * We may ask for the following information about you when providing you with information, with quotes, and when making reservations with the Company. First and last name, e-mail address, billing address, number of guests in your party, telephone/fax numbers, and payment information may be taken at various stages/interactions with the Company. This information is required as a necessary part of completing your quotation or reservation for any vacation/holiday accommodation.

  
  

  Using your information

  All data collected on our secure product order forms will be sent and stored in encrypted format for your security and privacy. The Company does not retain credit card information once a transaction is completed on our secure server. Using the information you have provided, we may contact you by email, written correspondence, or by telephone so that we can:

  •   * Provide details on the properties requested, plus any others we think may interest you
  •   * Provide pricing or to confirm reservations/bookings/transactions
  •   * Update you on the progress, payment, or processing of a reservation/booking or transaction
  •   * Provide further information about the Company and the services we offer

  We will delete your personal information once your request has been met or the service has been provided, except where:

  •   * You become a client by making a transaction with the Company
  •   * You require us to retain the data longer
  •   * We are required to retain some data longer for legal reasons (Such as for State/Federal accounting purposes)

  You have the right to withdraw your consent to us using your data and to request that we delete it. We usually keep information about you for a maximum of 7 years after the end of our relationship with you unless:

  •   * Obligations to our regulators require otherwise
  •   * For legal reasons
  •   * We are required to remove such data from our records

  
  

  Sharing your information

  We will not sell your data to any third parties for any purpose.

  Where necessary, to complete our obligation to you under a service agreement or transaction, you agree that, for the purposes set out in the ‘Data Collection’ section above, we have the right to share your personal information with:

  • Selected third parties, some of whom we appoint to provide services, including:

  • * Business partners and subcontractors are responsible for performing any contract we enter into with you.

• * Analytics and search engine providers that assist in the optimization of our Website.

• * Any member of our group, which means our subsidiaries.

• * Service suppliers will carry out the work required under your contract.

Additionally, we may disclose your personal information to a relevant third party:

• * If we sell or buy a business or asset, in which case we may disclose your data to the prospective seller or buyer.

• * If a third party acquires us, our data about our customers will be one of the transferred assets.

• * If we are under a duty to disclose or share your data to comply with any legal obligation, to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of our customers, our regulator, or others. This includes exchanging information with other companies and organizations for fraud protection and prevention of money laundering.

Storage of your data

We will store your data at any of our premises.

Your data may also be stored at Amazon Web Services (AWS). For details of their privacy policy, click here.

Accessing your data

You have a right to ask for a copy of any personal information we hold on you free of charge. Please get in touch with us by requesting (407) 397 1210 in writing at the above address or by email by clicking here.

Changes to this Policy

We recommend that you check this page regularly to keep up-to-date, as we reserve the right to change this Policy occasionally if our policies vary or the law changes. Any changes will be posted on this website page, and you will be deemed to have accepted changes to the Policy on your first use of the Website following the changes.

Applicability

This Policy applies only to your use of this Website. The Website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the policies of any such websites before providing any data to them.

Complaints

If you have any cause for complaint about our use of your data, please get in touch with us at (407) 397-1210 or email us by clicking here.

We will address your concerns and attempt to solve the problem to your satisfaction per our terms and conditions and this Policy.