Know Before You Go

Know Before You Go

Guest services: (866) 934-9177 (US and Canada) - 001 (407) 397 1210 (International)

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A short guide to help you prepare for your trip

In preparation for your upcoming visit, there are a few things that you should “know before you go,” to ensure that you are prepared for your trip to Florida with VillaDirect. 

VillaDirect vacation homes - know before you go - Checking In

Checking In:

Prior to arrival at your vacation home, you will need to check in at the VillaDirect Welcome Center. Here a guest service representative will be delighted to give you your personal home access code, arrival pack information, and be available to assist with any questions. Check-in begins at 4:00 PM and directions to the Welcome Center can be found by clicking here.

Please note: Check-in times can be delayed. Occasionally, the home you’re staying at needs extra care and cleaning before we can check you in. Wherever possible, we will check-in guests as close to the 4:00 PM scheduled time, but this may be delayed.

Our Welcome Center is open 7-days a week from 9:00 AM – 6:00 PM. If you are arriving at the Welcome Center after traditional business hours, then we can give you a temporary door code to your vacation home that is only good for that evening. For more information on after-hours check-in, click here.

VillaDirect vacation homes - know before you go - Checking Out

Checking Out:

Checkout for each home is on or before 10:00 AM. It is not necessary to return to the Welcome Center on the day of your departure. We just request that you use the toll free phone in your home to call our office to speak with a representative or leave a message with your reservation number or home name if you are leaving during non-traditional hours.

VillaDirect vacation homes - know before you go - During your stay

During your Stay:

No matter how long your stay may be, there is always something new and exciting in Orlando. A VillaDirect guest service agent can provide advice on sights to see in the Orlando area, as well as help you find discounted tickets to top area attractions by calling TOLL FREE (866) 934-9177 or stopping by the Welcome Center.


Additional Resources:

VillaDirect vacation homes - know before you go

Free Things to Do in Orlando

VillaDirect vacation homes - know before you go

Family Travel Tips

VillaDirect vacation homes - know before you go

Theme Park News

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