I have rented using Villa Direct as my property management team for the last 5 years. I have done as much research as possible prior to making a booking. All 5 units have been in the same community, Windsor Hills, which I like very much. The layout in each has been similar, so after staying in the first, there were no big surprises as far as floor plan is concerned. When I got into the units, there might have been small issues such as cleanliness of the carpet, lack of a can opener in what I would consider to be a basically equipped kitchen. There has always been a timely response to these concerns. On a personal note, someone recently took my walker, which I had left outside so that it would be handy when I came back from grocery shopping, to carry my purchases up to the 4th floor. When Lisa Allen, of the V.D. team found out about my dilemma, she asked if she could send someone out to help me by assembling the new walker I had bought to replace the old one. I have always found their representatives to be caring and professional.

We just came back from a six night stay at a home in Paradise Palms. It was so much more then I expected. First, we were so relived when we walked through the door. The house was as lovely as the on line photos. And spotless. A starter sample of cleaning items, enough towels for all 9 of us, and an extra bedroom we weren't expecting! The kids loved the air hockey. We had an issue with one of the smoke alarms and It was addressed in less than 30 minutes!

It is an easy ride to all of Disney and next to a ton of stores and restaurants.

The clubhouse is beautiful with a wonderful pool, movies everyday, a gym and restaurant.

There were small issues. One was the parking. We barely made due with 3 cars in front of the house. After all the usage the carpet needs addressing. But, other then that, it is a spacious comfortable perfect get away for a large family.

I recommend to anyone to use the services of VillaDirect Management. I personally will used them again. They provide a great service and are very approachable to resolve questions. The property was completely clean and all amenities worked perfectly. The house was located near the freeway and at the same time had many restaurants, supermarkets and gas stations very close by. The house complex was a nice quiet perfect to rest.